Terms and Conditions
Below Booking Conditions apply to the person making the booking (‘the customer’) and all other persons on whose behalf the booking is made. By making a booking, you accept the below terms and conditions.
We act as agents on behalf of all of the suppliers (including car leasing companies, airlines, tour and cruise operators, car hirers and accommodation providers) in your booking. The customer is contracting with us for the provision of certain services. In almost all cases, the services will be provided by 3rd party suppliers including car leasing companies, airlines, hotels, tour operators, museums and historical sites. Any terms and conditions applied by those suppliers to their customers also apply to your booking. Copies of those terms and conditions are available upon request. Liability lies with the suppliers for these products as we are solely a booking agent, working on commission for the products purchased through us.
Please note that these terms and conditions may change without notice.
*This all-inclusive offer does not apply to US residents or bookings made within the US. US rentals conditions will vary and should be read carefully prior to booking.
Car rental terms and conditions vary from country to country and according to supplier, vehicle and pickup location. Always read the rental conditions which apply to each rental quotation you're considering.. On the quotation page (Step 2) of our booking process you can find the rental conditions by clicking the icon located to the right of the car type. You can also find them on the third and final step of the booking process (Step 3) - at the bottom of the confirmation page.
To find the rental conditions for your rental:
Step 1- Search online for a quote
Step 2- Select your vehicle
Step 3- Go to rental conditions
VTW removes or reduces the renter's liability for the attempted theft or theft of the vehicle. The waiver may be subject to an excess, which means the renter will have to pay for a certain amount of the value of the vehicle damaged or stolen, for example up to the first EUR2,000 of the vehicle's value.
SAFETY TIP: Udrive.com.au recommends that you remove the rental company tag that is usually on the key ring of the vehicle and store it safely elsewhere. This tag usually includes the registration number of the car, meaning a thief could steal the keys then be able to identify and steal the vehicle as well. If the vehicle is stolen and the renter cannot return the key (for example the renter was negligent and left the key in a prominent and vulnerable location,) the renter may be liable for the full value of the vehicle.