Terms and Conditions
We've tried to make the information contained in our website as accurate as possible, but it is provided 'as is' and we accept no responsibility for any loss, injury or inconvenience sustained by anyone resulting from this information. You should verify critical information like visas, health and safety, customs and transportation with the relevant authorities before you travel. Below Booking Conditions apply to the person making the booking (‘the customer’) and all other persons on whose behalf the booking is made. By making a booking, you accept the below terms and conditions.
We act as agents on behalf of all of the suppliers (including car leasing companies, airlines, tour and cruise operators, car hirers and accommodation providers) in your booking. The customer is contracting with us for the provision of certain services. In almost all cases, the services will be provided by 3rd party suppliers including car leasing companies, airlines, hotels, tour operators, museums and historical sites. Any terms and conditions applied by those suppliers to their customers also apply to your booking. Copies of those terms and conditions are available upon request. Liability lies with the suppliers for these products as we are solely a booking agent, working on commission for the products purchased through us.
Please note that these terms and conditions may change without notice.
Traveling in Europe between November and March?
Please note all lease vehicles are fitted with Standard tyres before leaving the factory. Standard tyres are not suitable for all weather conditions. Between November and March or April in some countries eg Germany, Austria, Switzerland etc it is compulsory to fit winter tyres or carry chains or both. It is the clients responsibility to check the requirements for each country they intend to visit.
We highly recommend this link from the Automobile Association in the UK
http://www.theaa.com/motoring_advice/overseas/snow-chains-winter-tyres.html
If winter tyres are required, you may have very limited options. If the vehicle you want can not have winter tyres fitted, you will need to purchase your own, at your own expense and have them fitted by an authorised dealer. The original tyres will need to be stored and re-fitted before the lease vehicle is returned. This is an expensive option. For short term requirements this could make a rental car a better financial proposition.
Force Majeure
UDrive shall not be liable for any loss or damage incurred as a consequence of UDrive or any of the suppliers being unable to perform their obligations under the customers’ contract(s) due to unusual or unforeseeable circumstances (a “force majeure event”) beyond the control of the party affected by the force majeure event.
Please note that these terms and conditions may change without notice.
As an affiliate partner, we act solely as a referral platform and do not provide or operate the services offered. When you proceed with a booking, you will be redirected to a third-party supplier, and any booking you make will be directly with that supplier.
All products and services are subject to the supplier’s own terms and conditions, pricing, availability, and policies. We strongly recommend that you read and understand the supplier’s terms and conditions prior to completing your booking.
By proceeding with a booking and/or making payment, you acknowledge and agree that your contract is directly with the supplier, and not with us. All customer service, support, amendments, and enquiries relating to your booking will be handled by the supplier.
We do not accept responsibility or liability for the services provided by the supplier, or for any changes, cancellations, delays, or disputes arising in connection with your booking.
We may receive a commission from the supplier at no additional cost to you.
Your privacy is important to us. As an affiliate platform, we do not collect, store, or process personal information in relation to bookings made through our website.
When you click on a booking link, you will be redirected to a third-party supplier’s website. Any personal information you provide during the booking process is collected and processed directly by that supplier, in accordance with their own privacy policy and terms and conditions.
We recommend that you review the supplier’s privacy policy before providing any personal information or completing a booking.
We may collect limited, non-personal information such as website usage data (for example, cookies or analytics) to help improve our website and user experience. This information does not identify you personally.
We do not control and are not responsible for the privacy practices, content, or security of third-party websites.
We may update this privacy policy from time to time. Any changes will be published on our website.
By using our website, you acknowledge and agree to the terms of this privacy policy.